At Kimball International, we are committed to providing the highest level of service to create the best customer experience. We continually strive to achieve industry-leading production dependability. However, some lead time exceptions do occur outside our standard lead times. Occasionally, we experience extended lead times on some of our series, or models within a specific series. Those exceptions can be found on each brand’s respective lead time page below.

Quick Ship, Quick Delivery, and Quickship for Care lead times include orders of up to 20 chairs and 10 office configurations. For greater quantities, please contact Customer Service at 800.482.1717 to confirm availability. If placing an order for any of these products, please submit them on a separate purchase order. Please do not mix quick delivery and standard lead time items on the same purchase order.

Our lead times are updated daily. For large projects, please consult your Customer Service Account Manager or Strategic Sales Manager for lead time planning and to better align with your installation needs. Contact Kimball International Customer Service with any questions at 800.482.1717.

Most Kimball products are at a 4-5 week lead time or less, and our Kimball Ready program offers a portfolio of products that ship in 5 and 10 days. If a product series is impacted with extended lead times, models within those series on the Kimball Ready program will receive the same extended lead time.

National products are typically at a 3-week lead time or less, and our Quick Delivery program offers a portfolio of products that deliver in 10 days or less. If a product series is impacted with extended lead times, models within those series on the National Quick Delivery program will receive the same extended lead time.

Most Etc. products are in stock and have a 2-week lead time.

Interwoven products are generally at a 4–5 week lead time, and our Quickship for Care program offers a portfolio of products that ship in 5 and 10 days. If a product series is impacted with extended lead times, models within those series on the Interwoven Quickship for Care program will receive the same extended lead time.